Privacy Policy

Last updated: April 15, 2026

1. Introduction

Binary Balance Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our accounting and web development services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details you provide through our contact forms or account registration.
  • Financial Information: Business financial data shared with us in the course of providing accounting services, handled with strict confidentiality.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
  • Cookies: Small data files stored on your device to improve your browsing experience.

3. How We Use Your Information

  • To provide and maintain our accounting and web development services
  • To communicate with you regarding inquiries, projects, and service updates
  • To improve our website functionality and user experience
  • To comply with legal obligations and regulatory requirements
  • To protect against fraudulent or unauthorized activity

4. Data Security

We implement industry-standard security measures to protect your personal and financial information. This includes encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services, comply with the law, or protect our rights. Trusted third parties who assist us in operating our website or servicing you are bound by confidentiality agreements.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data, subject to legal retention requirements
  • Opt out of marketing communications
  • Withdraw consent at any time where processing is based on consent

7. Consumer Data & Payment Information

When you purchase services from Binary Balance Solutions, we collect and process the following personal and payment data:

7.1 Data We Collect
  • Personal Information: Full name, email address, phone number, physical address, and country of residence
  • Payment Card Information: Card number (stored only as last 4 digits), card type (Visa/MasterCard), cardholder name, expiry date. Full card numbers are transmitted securely to our payment processor and are never stored on our servers.
  • Transaction Records: Invoice numbers, transaction IDs, order details, amounts, and payment status
7.2 How Payment Data Is Used
  • Processing your domain registration orders and payments
  • Sending order confirmations and service credentials
  • Customer service and order dispute resolution
  • Fraud prevention and security monitoring
  • Compliance with legal and regulatory requirements
7.3 Data Protection Measures
  • All payment transactions are encrypted using industry-standard SSL/TLS encryption
  • We comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements
  • Full credit card numbers are never stored on our systems; only the last 4 digits are retained for reference
  • Access to customer data is restricted to authorized personnel only
  • Regular security audits and vulnerability assessments are performed
7.4 Third-Party Sharing

Your payment information is shared only with our authorized payment processor (FirstData) for the sole purpose of processing your transactions. We do not sell, rent, or share your personal or payment data with any other third parties except as required by law.

7.5 Your Rights
  • Access: You may request a copy of the personal data we hold about you
  • Correction: You may request correction of any inaccurate personal data
  • Deletion: You may request deletion of your personal data, subject to legal retention requirements for financial records
  • Portability: You may request your data in a portable format
7.6 Data Retention

Transaction records and order data are retained for a minimum of seven (7) years in compliance with financial reporting and tax regulations applicable in the Commonwealth of Dominica. Personal data not related to financial transactions may be deleted upon request. Account data is retained for as long as your account remains active.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Binary Balance Solutions
Email: privacy@binarybalance.com
Phone: (555) 123-4567
Address: 123 Business Ave, Suite 200, Tech City, TC 10001